HOW CAN WE HELP?
Here you will find the most frequently asked questions about our products and services. If you don't find what you are looking for, don't hesitate to contact us.
Where can i Find more information about OCB?
- Visit the OCB Global website to discover more about OCB, explore our products, and stay up to date with the latest news an updates from the brand.
- https://ocb.net/de/
HOW CAN I PAY FOR MY ORDER?
- PayPal
HOW LONG DOES DELIVERY TAKE?
Standard shipping takes 4-5 business days. You will receive a confirmation message when we ship your order.
HOW CAN I TRACK MY ORDER?
If you placed an order while logged into your account (by creating an account or logging into your account), you will find your order in the my account/my orders section.
HOW LONG DO I HAVE TO RETURN A PRODUCT?
You have the right to cancel your purchase and return the purchased products. You have 14 days from the receipt of your order to return it.
HOW MUCH DOES IT COST TO RETURN A PRODUCT?
Return are charge of customer.
HOW LONG DOES IT TAKE TO GET A REFUND AFTER RETURNING A PRODUCT?
The average refund period is a maximum of 15 days from the delivery date at the post office if the return is made in accordance with our general conditions.
Contact US
Leave your message here and we will reply to you shortly. We are available Monday to Friday 8 a.m. to 4:30 p.m